What is SedapTV Meal Kit?
SedapTV Meal Kit comes in a box containing pre-portioned ingredients for selected recipes from SedapTV, to make your very own home-cooked meals.
Why should you choose SedapTV Meal Kit?
The SedapTV Meal Kit offers the perfect solution for creating delicious meals.
-
- It is convenient as it saves you the time of going to the grocery store
- It is Quick & Easy to order on multiple platforms
- It can be delivered within 4 hrs (T&Cs apply)
- Zero Wastage
- Cost Effective
What portions do we offer?
Most SedapTV Meal Kits offer adult portions for 2-3 pax. Some recipes may be suitable for more. Kindly refer to the product description for more details.
Where does Sedap Meal Kit deliver?
We currently are only able to deliver within Klang Valley via external delivery partners.
How much will delivery cost?
Delivery charges are subject to your location. This will be determined by our delivery partner, shown at the checkout page.
How long can I keep the meal kit?
Once your box arrives, you must store it immediately in the refrigerator. You must cook within 3 days of receiving the meal kit to ensure the best outcome.
Do you cater to diets or allergies?
We will always tell you exactly what ingredients you’ll receive in the product description, please do check it carefully before you order. Unfortunately we are unable to cater for specific diets at this time.
What will I receive in my box?
We will send you everything you need to create each recipe, except for a few pantry basics such as water, oil, salt, & pepper. However, should you require them, you may select to add on these essentials upon purchasing of the meal kit.
What utensils do I need?
We provide the list of utensils required in each recipe description. You should get the complete information upon receiving the recipe card via WhatsApp.
Is SedapTV Meal Kit Halal?
All the ingredients used are sourced from Halal certified suppliers.
Is there a minimum order?
We just need you to order 1 box to get you cooking
Is there a maximum order?
The maximum order is 5 boxes. However, should you want to order more for an event or gifting, kindly contact our Customer Support at [email protected] or click our chat bubble on the bottom right corner of this page.
Can I order today for another date?
Yes, you may.
Can I order for someone else at a different address to my own?
Each order must be made for one delivery destination, therefore if you would like to order for a friend or family member please make a separate order for them on their behalf, and kindly ensure they will be there to receive it.
Is it possible to cancel or change my order after it has been placed?
Please double check your order before your confirmation, as it will be considered final and non-refundable. However, if you have any issues with your order, kindly contact our Customer Support at [email protected] or click our chat bubble on the bottom right corner of this page.
What if I’m not home when my order arrives?
When placing your order, you must pick a time and location where you would like it to be delivered.
What if I don’t receive my order?
Kindly contact our Customer Support at [email protected] or click our chat bubble on the bottom right corner of this page.
Can I recycle the packaging?
All of our packaging is recyclable and reusable, except for the vacuum sealed bags.
What payment methods do you accept?
We accept various payment methods via our payment gateway partner iPay88. We are sorry that we are unable to accept Cash upon delivery.
How do I contact SedapTV should I have any further questions?
Contact us for any query, or to simply give us some feedback! We’re here to help. Send us an email at [email protected] or click our chat bubble on the bottom right corner of this page. Our customer care team is available on Mondays to Friday (except Public Holidays) from 10am – 5pm.
